HR Focal Point is available to support you, not only during your implementation, but afterwards as well.
We realize how important stabilization of your new ERP System is. This is why we work closely with each client after the implementation to certify that every opportunity to add value to your investment is being evaluated and accomplished. We pride ourselves on being able to assess and quickly fix any implementation issues that arise, which will save you time and money. We also are able to offer you additional training and/or knowledge transfer should the need arise. Basically, our expertise and commitment to assist you and your team does not stop at go-live.
By selecting HR Focal Point for your Post Implementation support, we are able to provide with the following ongoing business initiatives:
- Support for the business team
- Development of centralized processes and training
- Tax reporting
- Payroll runs and reporting
- Master Data updates and processes
- Government compliance
- Data loads and interface support
- Ad-hoc report creation
- Support team to help address ongoing needs ERP needs: frequency of support pack application, regression testing, planning for future functionality and upgrades.