Our Approach is Simple, it starts with You!

HR FOCAL POINT WORKS FOR YOU

Our focus is on developing relationships, whether we are an extension of your implementation team, Production Support Team or something in between. We will streamline your existing functionality for increased efficiency. We also provide innovative solutions from both inside and outside of the box. Most importantly, we offer what you need, when you need it, for as long as you need it!

HERE’S WHY WE STAND OUT

    • The HR Focal Point team has been providing HCM consulting services since the early 1990's. We literally have hundreds of years of combined consulting experience on our team and an unsurpassed depth of knowledge of SAP HCM and SuccessFactors.

    • We have an abundance of resources with various areas of expertise.

    • Our experienced team can provide you with industry leading best practices and solutions.

    • Our customers are never just a number. We provide personalized services from the start of your implementation and throughout our ongoing support services.

    • Our goal is to deliver the highest quality of service to our clients in hopes of gaining and retaining highly satisfied clients.

    • We assist our clients in the implementation and support of the entire suite of SAP HCM and SuccessFactors software and applications.

    • We offer a dedicated support portal.

    • We develop our own products and solutions available to our entire client base.

    • We are continuously conducting process improvement evaluations with our clients.

    • We are the SAP HCM and SuccessFactors team that will allow you to achieve your goals on time, on point and on budget, thus maximizing your ROI.

    • We focus on maximizing user adoption and efficiencies whilst minimizing on-going support related to inefficient business practices and system configuration.

    • SAP SuccessFactors Services Partner

    • SAP SuccessFactors Run Partner

    • SAP SuccessFactors Partner Managed Cloud (PMC) Partner

    • HR Focal Point focuses on developing trusted relationships.

    • We know that targeting a customer for life is a lofty goal but it drives everything we do.

    • We value an open-line of communication with our customers to better understand their needs.

    • We will help you harmonize and streamline your existing functionality to allow you to work better and smarter.

    • We want our customers to achieve their HCM goals by taking advantage of the SAP HCM and SuccessFactors platform, rather than constantly struggling with it and having it get in the way of true HCM business goals and needs.

    • We offer a flexible engagement model where we have no issues coming on-site to work in-person when the situation warrants.

    • We understand the impact of change on people’s way of performing their everyday activities.

    • We always try to address questions, concerns and issues with the longer term in mind.

    • Our long and deep history with SAP HCM and SuccessFactors software allows us the ability to efficiently work particularly complex problems and issues that may cross HCM and non-HCM disciplines in a holistic way that takes into account long term SAP maintenance and support ramifications.

    • We have a guaranteed response time of 2 hours during our standard support hours (8:00am - 8:00pm EST).

    • We offer after hours support upon request.